The Driver License form is a crucial tool used to capture and store identification information efficiently. By utilizing advanced technology like Optical Character Recognition (OCR), this form streamlines the visitor registration process, ensuring accurate data entry from driver licenses and IDs. For those looking to simplify their record-keeping, filling out this form is essential; click the button below to get started.
The Drivers License form plays a crucial role in the efficient processing and verification of identification during visitor registration. This form leverages Optical Character Recognition (OCR) technology, which enables the scanning of driver licenses and business cards to capture a complete ID image for record-keeping purposes. Achieving high accuracy rates is essential, and while current OCR technology can reach a per-character accuracy of 95-99%, it is important to note that no system is infallible. Newer driver license designs often incorporate holograms that can obstruct text, presenting challenges for OCR systems. To address these issues, Card Scanning Solutions has developed the Snapshell IDR model, which offers improved light management for better data capture from licenses with hidden text. Regular updates to the software development kit (SDK) ensure compatibility with evolving driver license designs. Users are encouraged to keep their systems updated and to troubleshoot any scanning issues that may arise, including recalibrating scanners or consulting technical support for unresolved problems. The form's design and functionality aim to streamline the visitor registration process, making it easier for organizations to manage and verify identities accurately.
LobbyWorks® 4.0 – Scanning Business Cards, Driver Licenses and IDs
Updated: 26 May 2011
Scanning business cards and driver licenses is a great way to capture a complete ID image for record keeping and to streamline data entry during visitor registration. Card scanning utilizes a technology called Optical Character Recognition (OCR) and a pattern recognition algorithm to identify unique driver license templates for processing.
Important notes:
1)The goal of OCR technology is to achieve the highest recognition rate possible; however, no currently available OCR technology is 100% accurate. LobbyWorks® uses an SDK, and supported card scanners measure a per-character accuracy rate of 95-99% when the technology is properly set up.
2)Many new driver license designs have been updated to include one or more holograms as a method to prevent/detect fake IDs. In the new designs, the holograms often obstruct the text that the OCR technology is attempting to decipher. Card Scanning Solutions has created a new scanner, the Snapshell IDR (Honeywell part # LWVMSSNAP), with improved light management to improve capture of data from licenses where text is hidden behind holograms. The 800 scanner does not have same capability, so we encourage users who experience OCR problems with holograms on newer IDs/licenses to consider upgrading to a Snapshell IDR model.
3)Card Scanning Solutions releases SDK updates on a regular basis due to the continuous introduction of new and updated driver license designs. If you encounter an unsupported license template, the best recommendation is to update to the latest CSS SDK to attempt to resolve the problem. LobbyWorks has been updated in v4.0.6.1 to install the full CSS SDK to enable easier SDK updates in the field. Important: If the newest SDK does not resolve the problem, you will need to collect a secure scan to provide to Honeywell technical support for forwarding to CSS.
What should I do if a driver license is not scanning properly?
Problem
Question
Resolution1
A specific model or
Do the driver license fields seem
No –
models of license do not
to be captured into the correct
1) Check both Autodetect and the state-specific
scan properly
LobbyWorks field?
settings in Front Desk.
2) Check the latest CSS SDK to see if it has a fix.
If not, collect a secure scan2 to provide to
Honeywell technical support for forwarding to
CSS.
Do the licenses have holograms
Yes – You have encountered a limitation of the 800
and are you using an 800 model
scanner relative to new driver licenses. We
scanner?
recommend you upgrade to the Snapshell IDR
model.
A specific license model was
Yes – Although CSS has added numerous new
previously compatible with
driver license templates, they still continue to
Autodetect, but now requires
support the older templates as well. We
selection of a state?
recommend collection of a secure scan2 be
provided for review.
The OCR seems to be entering a
Yes –
lot of typos into LobbyWorks?
1) The OCR technology is not 100% accurate.
The achievable per-character accuracy rate is
between 95-99%.
1All resolutions shown are compatible with LobbyWorks 4.0 build 4.0.6.1 or later.
2The best method of acquiring the image is by creating a “cssnlogdir” folder on the C drive. Once the cssnlogdir folder is created it will automatically capture encrypted copies of everything you scan. All you need to do is scan the problematic card, compress/zip the cssnlogdir folder and send it to Honeywell Technical Support. After the email is sent, delete the folder.
1
2) To help achieve the highest accuracy, it is
important that the scanned image shows the
entire card and that the image is good. If using
an 800 scanner, recalibrate. If recalibration
does not help, we recommend collection of a
secure scan be provided for review.
No card scans properly
Are you using an 800 scanner?
1) Please confirm that the 800 model is
compatible and recalibrate the scanner. Note:
there are models of the 800 scanner that do
image capture only without OCR support.
2) Please confirm card is being inserted into
scanner with proper orientation (image face
down).
Front Desk starts but the
Yes – This may be caused by an installation error
Snapshell IDR does not power
of the driver or SDK. Uninstall both the driver/SDK
up?
using Add/Remove Programs and then reinstall
driver followed by SDK.
Front Desk starts but does not
detect the scanner?
1) Confirm that another open application is not
using the scanner. A scanner can only connect
to one software application at a time. If this is
the problem, close the application and restart
Front Desk.
2) The scanner driver may not have been
installed properly. Apply the hot fix for
LobbyWorks 4.0.6.1. Uninstall the CSS SDK
using Add/Remove programs. Install the latest
SDK (9.42.37 or later). If the scanner was the
800 model, recalibrate the scanner.
Front Desk displays errors when
attempting to start the application
1) If you encounter any device compatible error
during launch of Front Desk, manually register
the following DLLs located in the LobbyWorks
installed path bin folder:
-
BIZCOM.dll
ScanW.dll
ScanWex.dll
2) The CSS SDK may have been uninstalled.
Please confirm that a single version of the
CSS SDK is installed.
What does a per-character accuracy rate mean?
A 99% OCR accuracy rate does not mean that only one license out of 100 will be wrong. It means that approximately one character will misread on every license (assuming that each license has approximately 100 characters). A misread could be O vs 0, i vs l, u vs v, etc. This does not mean that every card will have one mistake – you could have three cards read perfectly and one card with multiple mistakes.
Why do some licenses work in Autodetect mode while for other licenses I need to select a specific state?
Auto detection like OCR works on visual information but instead of looking for characters it is looking for shapes, usually the shape of the word that represents the state or some other unique identifier that can only be found on one state. To help the SDK with auto detection, it is important that the scanned image shows the entire card and that the image is good.
How do I recalibrate the 800 scanner on LobbyWorks 4.0.6.1 or later?
When calibration of the scanner completes via Front Desk or Kiosk, the following files will be created in the ScanShell800 folder in the system:
•PixGan6.dat
2
•PixGanG6.dat
•PixOff6.dat
•PixOffG6.dat
To recalibrate the scanner, delete these files and relaunch the Front Desk or Kiosk application in the system.
•Path for WinXP: C:\Documents and Settings\All Users\Application Data\Card Scanning Solutions\ScanShell800
•Path for VISTA: C:\ProgramData\Card Scanning Solutions\ScanShell800
•Path for Windows 7: C:\ProgramData\Card Scanning Solutions\ScanShell800
3
Completing the Drivers License form is a straightforward process. Follow the steps carefully to ensure that all necessary information is accurately captured. Once you have filled out the form, you can proceed with submitting it as required.
If a driver license is not scanning correctly, first check if the specific model of the license is compatible with your scanner. Ensure that the driver license fields are captured accurately in the LobbyWorks system. If not, verify both the Autodetect and state-specific settings in the Front Desk application. If issues persist, consider updating the CSS SDK to see if it resolves the problem. If not, collect a secure scan to send to Honeywell technical support for further assistance.
Why might my scanner not capture licenses with holograms?
Many newer driver licenses feature holograms designed to prevent counterfeiting. Unfortunately, these holograms can obstruct the text that Optical Character Recognition (OCR) technology needs to read. If you are using an 800 model scanner, it may struggle with these designs. Upgrading to the Snapshell IDR model can enhance your scanning capabilities and improve data capture from licenses with holograms.
What is a per-character accuracy rate in OCR technology?
A per-character accuracy rate indicates how often the OCR system misreads characters. For example, a 99% accuracy rate means that, on average, one character out of every 100 may be misread. This doesn't imply that every license will have one mistake; rather, some may read perfectly while others could have multiple errors. Understanding this can help set realistic expectations for scanning results.
Why do some licenses work in Autodetect mode while others require a specific state selection?
Autodetect mode relies on recognizing unique shapes or identifiers on the license, such as the state name. If the scanned image does not clearly show the entire card or is of poor quality, the system may struggle to identify the license correctly. Ensuring that the scanned image is clear can help the SDK in accurately detecting the state without manual selection.
How can I recalibrate the 800 scanner?
To recalibrate the 800 scanner, first delete specific calibration files located in the ScanShell800 folder on your system. The files to delete include PixGan6.dat, PixGanG6.dat, PixOff6.dat, and PixOffG6.dat. After deleting these files, relaunch the Front Desk or Kiosk application. This process helps reset the scanner's calibration and can resolve scanning issues.
What should I do if the Front Desk application does not detect my scanner?
If the Front Desk application fails to detect the scanner, check if another application is currently using the scanner. Only one software can connect to the scanner at a time. If another application is running, close it and restart Front Desk. Additionally, ensure that the scanner driver is correctly installed. If problems persist, consider applying a hotfix for LobbyWorks and reinstalling the CSS SDK.
What steps should I take if I encounter errors when starting the Front Desk application?
Errors during the launch of the Front Desk application may indicate a device compatibility issue. To resolve this, manually register specific DLL files located in the LobbyWorks installed path. The files to register include BIZCOM.dll, ScanW.dll, and ScanWex.dll. Also, confirm that only one version of the CSS SDK is installed to avoid conflicts.
Filling out a driver’s license form can be straightforward, but many individuals still make mistakes that can delay processing. One common error is failing to check for accuracy in personal information. Ensure that your name, address, and date of birth are entered correctly. Any discrepancies could lead to significant issues down the line.
Another frequent mistake involves neglecting to sign the form. A missing signature can halt the application process entirely. Double-check that you have signed in the designated area before submitting your form. Additionally, ensure that you are using the correct version of the form. Submitting an outdated form may result in rejection.
People often overlook the importance of providing a valid identification number. Whether it’s a Social Security number or another form of ID, leaving this section blank can cause delays. Ensure that you have all necessary identification documents ready when filling out the form.
Inaccurate or incomplete information regarding your previous driver’s license can also create problems. If you are applying for a renewal or replacement, make sure to include any previous license numbers or details. This helps streamline the verification process.
Some applicants forget to review the requirements for their state. Each state may have specific regulations or additional documentation needed. Not being aware of these can lead to unnecessary complications. Always check the state’s Department of Motor Vehicles website for the latest requirements.
Another mistake is not providing a current photograph that meets the specified guidelines. Photos that are too dark, blurry, or do not follow the required dimensions will be rejected. Make sure your photo is recent and adheres to the outlined standards.
People sometimes fail to pay the required fees. Ensure that you have included the correct payment method and amount. Missing or incorrect payments can lead to delays in processing your application.
Lastly, many individuals do not keep a copy of their submitted form. Retaining a copy can be invaluable if any issues arise later. This can help you track your application status and provide proof of submission if needed.
When applying for or renewing a driver's license, several other forms and documents may be required to complete the process. Each of these documents serves a specific purpose and helps ensure that all necessary information is accurately captured. Below is a list of commonly used forms and documents that accompany the driver's license application.
Gathering these documents ahead of time can help streamline the application process for a driver's license. Each document plays a vital role in verifying identity and eligibility, ensuring that applicants meet all necessary criteria to obtain their license safely and legally.
The Drivers License form is similar to several other documents in terms of purpose, functionality, and the technology used for data capture. Below is a list detailing each of these documents and how they relate to the Drivers License form.
When filling out the Drivers License form, it is essential to follow specific guidelines to ensure accuracy and efficiency. Below is a list of things to do and avoid:
Understanding the drivers license form can be challenging due to various misconceptions. Here are ten common misunderstandings, along with explanations to clarify them:
By addressing these misconceptions, users can better understand the drivers license form and the associated scanning technology, leading to a smoother experience.
When filling out and using the Drivers License form, keep these key takeaways in mind: