The Delta Property Form is a document used to report lost luggage and initiate a claim with Delta Air Lines. This form is essential for travelers who have not received their baggage within a specified timeframe and need to provide necessary details for recovery. To ensure a smooth process, fill out the form accurately and submit it along with required documentation.
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The Delta Property form serves as a crucial tool for travelers who have experienced the unfortunate loss of their luggage while flying with Delta Air Lines. Designed to streamline the claims process, this form outlines essential steps for passengers to follow in order to report their missing baggage and seek compensation. Travelers must wait five days after their luggage is declared missing before submitting this form, ensuring that Delta has ample time to locate the property. The form requires specific information, including passenger details, luggage description, and the itinerary of the journey. It also asks for supporting documentation, such as ticket receipts and proof of ownership for valuable items. This thorough approach not only aids in the recovery of lost luggage but also helps Delta manage claims efficiently. By providing accurate and complete information, travelers can enhance the chances of a successful resolution. Additionally, the form highlights the importance of timely submission, as claims must be postmarked within 21 days of the loss to be considered valid. Thus, understanding the nuances of the Delta Property form is essential for any passenger looking to navigate the claims process effectively.
Property Loss Claim Form
5-1078 Rev 12.09
You will likely receive your luggage within 24 hours. In the unlikely event you do not, please contact the airport at which you filed the claim. If after 5 days, you still have not received your luggage, please fill out this form and submit it and all supporting documentation to:
Delta Air Lines. Inc. Customer Care Baggage, P.O. Box 20598 Atlanta, GA 30320-2598
Fax Number: (888) 880-3412
PLEASE DO NOT FILL OUT AND MAIL FORM UNTIL AFTER 5 DAYS HAVE ELAPSED WITHOUT YOUR LUGGAGE.
We are sorry your luggage was not available after your recent flight. Please accept our apology for the inconvenience this caused. Everything possible will be done to locate and return your property to you promptly. Successful tracing and resolution of this claim depends upon prompt completion and return of this form for each bag that is missing along with the following required documents:
- Passenger ticket receipt(s) for each person involved in this loss. - Claim check(s) or claim check receipt for the missing property.
- Purchase receipt(s) or proof of ownership for all items valued at $250.00 (U.S.) or more.
Delta Air Lines, Inc. reserves the right to deny liability if this form is not received, or postmarked, within 21 days from date of loss.
PLEASE TYPE OR PRINT AND MAIL IMMEDIATELY
Name Mr Mrs Miss/Ms
Home Phone
(
)
Business Phone
Area Code
Home Address
Employed By
City
State
Business Address (City, State, Zip, Country)
Zip /Postal Code
Country
Your Email Address
Claim Check Number(s)
Baggage File Reference number (ex. ABCDL12345)
Are You a SkyMiles Member? SkyMiles #
SkyMiles Status
Passenger Ticket Number(s)
Yes No
YOUR COMPLETE ITINERARY
From
To
Airline
Flight Number
Date
Number of pieces checked______________________ Number missing_______________ Estimated weight of each missing piece ___________________
Where did you check your luggage Curbside
Airport Counter
Departure Gate
Other
_____________________________________
Was the bag checked under another name? Yes
No
If yes, what name? ____________________________________________________________
Where did you last see your luggage? _________________________________________________________________________________________________
Was Delta notified of loss immediately ?
Yes
If yes, which office? _____________________________________________________________
Date______________________ Time_______________________________ In Person
By Telephone
Was loss reported to any other airlines?
If yes, which airline? _____________________________________________________________
If loss not reported immediately, explain reason for delay ________________________________________________________________________________
Did you see your luggage in customs? Yes
If no, did you file a claim then?
With Whom? _________________________
Was excess valuation purchased at time of check-in?
If yes, include copy of receipt.
Were you charged for extra pieces/excess weight at time of check-in?
1
DESCRIPTION OF LUGGAGE
Type
Brand
Color
Material
Pockets Zipper Wheels Straps
Combo Lock Purchase
Original
Yes No Yes No Yes No Yes No
Cost
2
(Continued On Next Page)
FORM NO. 5-1078 12/2009
SUCCESSFUL RECOVERY OF YOUR PROPERTY DEPENDS ON BEING AS ACCURATE AS POSSIBLE IN
DESCRIBING THE CONTENTS BELOW. PLEASE LIST ALL ARTICLES REGARDLESS OF MONETARY VALUE.
NOTE: When more than once piece of luggage is missing, please list contents of each piece separately.
DESCRIPTION OF CONTENTS
*Gender: M=Male, F=Female, MC=Male Child, FC=Female Child
Age of Child:______________
Qty
Article
Size
Label Or Brand
Gender*
Store & City
Original Cost
Other Currency
Purchased
USD
Type Amount
Shirt
Blue
L
Cotton
ABC
M
ACME/Chicago
3/1/1995
30
00
If additional space is needed, please attach separate paper with same data as above.
Total Value of Bag & Contents
ADDITIONAL COMMENTS
List name of other persons or companies which may be on documents, papers, etc. Also any initials which may appear on personalized toiletry kits, monogrammed shirts, etc.
Have you or a member of your family or household ever had a previous baggage property loss or claim with Delta Air Lines or any other airline? Yes No
If yes, please provide airline(s), name(s), and date(s). ___________________________________________________________________________________________________
It is expressly understood and agreed that the furnishing of this proof of loss form by Delta Air Lines, Inc., or assistance in making of the proof of loss is not a waiver of any rights or admission of liability by said Company and any other information and other documents required by said Company shall be furnished on request and considered a part of these proofs. The acceptance of this document shall not be deemed to be a waiver of any defenses of the Company.
The Claimant expressly understands and agrees that he/she is required to immediately inform Delta Air Lines in writing, in the event all or part of the property which is subject matter of this claim is delivered to Claimant from a source other than Delta, its agents, or employees.
The United States Post Office Department has investigative jurisdiction under federal laws relating to sending false or fraudulent claims through United States mails, any such claims received by Delta Air Lines are reported to the United States postal authorities. Loss of luggage involving interstate shipment or articles from such luggage due to theft come within the purview of federal statues and, therefore, are subject to investigation by the Federal Bureau of Investigation.
I do hereby warrant this statement and those on the accompanying form(s) to be accurate, complete and true, and, I hereby make a claim against Delta Air Lines in
the amount of $_____________________________________ for the loss occurring on ______________________________________ 20______________
Claimant Signature_________________________________________________________________________________________________ Date ____________________________
Witness Signature _________________________________________________________________________________________________ Date ____________________________
Please be assured that if your property is located, you will be contacted promptly. Should we be unable to locate your property, please allow 6-8 weeks from mailing
date for processing.
Delta is not liable for loss of money, jewelry, computer/computer equipment, cameras, VCR’s, electronic/video or photographic equipment, negotiable papers or securities, heirlooms, antiques, artifacts, works of art, silverware, irreplaceable books or publications/manuscripts/business documents, precious metals, and other similar valuables or commercial effects. Please note that itineraries traveled internationally are governed by the Montreal Convention and are not subject to the domestic tariff.
RETAIN A COPY OF ALL DOCUMENTS (e.g., CLAIM FORM AND RECEIPTS). MAIL THE ORIGINAL DOCUMENTS
WITHIN 21 DAYS FROM THE DATE OF LOSS TO THE ADDRESS AT THE TOP OF THE FIRST PAGE.
Filling out the Delta Property form is a straightforward process that requires accurate information to ensure your claim is processed efficiently. After you submit the form, Delta Air Lines will begin working to locate your luggage and return it to you. If they are unable to find your luggage, they will process your claim based on the information you provide.
Once you have completed the form, retain a copy for your records. Mail the original documents, including all required supporting documentation, within 21 days from the date of loss to the address provided at the top of the form.
What is the Delta Property form used for?
The Delta Property form is designed for passengers who have experienced a loss of luggage after a flight with Delta Air Lines. It allows you to formally report the missing baggage and provide necessary details to help Delta locate and return your property. Completing this form is essential for initiating a claim for your lost luggage.
How long should I wait before submitting the Delta Property form?
You should wait at least 5 days after your luggage has been reported missing before submitting the Delta Property form. This waiting period allows Delta to attempt to locate your luggage. If your luggage is not found within this timeframe, you can fill out the form and submit it along with supporting documentation.
What documents do I need to submit with the Delta Property form?
When submitting the Delta Property form, you must include several key documents. These include the passenger ticket receipt for each person involved in the loss, the claim check or receipt for the missing property, and purchase receipts or proof of ownership for any items valued at $250 or more. Providing these documents helps facilitate the claims process.
What happens if I don’t receive my luggage within 24 hours?
If you do not receive your luggage within 24 hours of your flight, you should first contact the airport where you filed the claim. They can provide updates on the status of your luggage. If your luggage is still missing after 5 days, you should proceed to fill out and submit the Delta Property form.
How can I track the status of my luggage claim?
Once you have submitted the Delta Property form and supporting documents, you can typically expect to hear back from Delta within 6 to 8 weeks regarding the status of your claim. If you have questions or need updates during this period, contacting Delta’s Customer Care can provide additional information.
What items are not covered under the Delta Property form?
Delta Air Lines is not liable for certain items, including money, jewelry, electronic equipment, antiques, and other valuables. If your lost luggage contained any of these items, it’s important to note that you may not be able to claim compensation for them through this form.
What should I do if my luggage is found after I have submitted the claim?
If your luggage is located after you have submitted the Delta Property form, you must inform Delta Air Lines in writing. This is crucial, as it ensures that Delta can adjust your claim accordingly and prevents any potential misunderstandings regarding the status of your missing property.
How do I ensure my claim is processed quickly?
To facilitate a smooth claims process, ensure that you complete the Delta Property form accurately and include all required documentation. Submitting the form within 21 days of the loss is also essential, as Delta reserves the right to deny liability if this timeframe is not met. Keeping copies of all documents for your records is highly recommended.
Filling out the Delta Property form can be a daunting task, and mistakes can lead to delays or even denial of your claim. One common error is failing to wait the required five days before submitting the form. This form should only be completed after you have waited for your luggage for at least five days. Submitting it too early could result in your claim being rejected.
Another frequent mistake involves incomplete contact information. Ensure that you provide a valid home phone number, business phone number, and email address. Missing or incorrect contact details can hinder Delta’s ability to reach you regarding your claim.
Many individuals also neglect to include all necessary supporting documents. You must attach passenger ticket receipts, claim check receipts, and purchase receipts for items valued at $250 or more. Omitting these documents could result in a denial of your claim.
Additionally, not accurately describing your luggage and its contents can lead to complications. Be as detailed as possible when listing the type, brand, color, and material of your luggage. This information is crucial for a successful recovery of your property.
Some claimants mistakenly assume that they do not need to report their loss immediately. Delta should be notified of the loss as soon as possible. If you delay reporting it, be prepared to explain the reason for the delay on the form.
Another common error is failing to sign and date the form. Your signature is necessary to validate your claim. Without it, your submission may be considered incomplete, leading to further delays.
Finally, many people forget to keep copies of all submitted documents. Retaining copies of your claim form and receipts is essential for your records. This practice can provide peace of mind and serve as proof should any issues arise later in the process.
The Delta Property form is essential for filing a claim regarding lost luggage. However, several other documents may also be required to support your claim effectively. Each of these documents serves a specific purpose in the claims process.
Gathering these documents along with the Delta Property form will strengthen your claim and facilitate a smoother resolution process. Ensure that all information is accurate and submitted promptly to avoid any delays.
When filling out the Delta Property form, it's important to follow certain guidelines to ensure your claim is processed smoothly. Here are some dos and don’ts to keep in mind:
By following these guidelines, you can help ensure that your claim is handled efficiently and effectively. If you have any questions, do not hesitate to reach out for assistance.
Understanding the Delta Property form is essential for travelers who experience luggage loss. However, several misconceptions often arise regarding its use and requirements. Here are five common misconceptions:
Many people believe they can fill out and send the Delta Property form right after realizing their luggage is missing. In reality, you must wait at least 5 days before submitting the form. This waiting period allows Delta to locate your luggage, which often happens within 24 hours.
Some travelers think that they can wait indefinitely before filing a claim. However, Delta requires that the form be submitted within 21 days of the loss. Delaying beyond this timeframe may result in denial of your claim.
It’s a common belief that only high-value items require proof of ownership. In fact, any item valued at $250 or more must be accompanied by a purchase receipt. This documentation is crucial for processing your claim effectively.
Many people assume that Delta will cover all losses without exception. However, the airline is not liable for certain valuables, including money, jewelry, and electronics. Understanding these limitations can help manage expectations during the claims process.
Some travelers think that simply reporting their loss over the phone is enough. To ensure your claim is processed, it’s essential to complete and submit the Delta Property form along with all required documentation. Relying only on verbal communication may lead to complications or delays.
Filling out the Delta Property form requires careful attention to detail. Here are key takeaways to consider:
Following these guidelines can help facilitate the claims process and increase the likelihood of a successful resolution.